HI, HOW CAN WE HELP YOU?
Login Failure
Server/Connection/Log In
Server does not respond / Server failure
How do I create a Custom room?
General
Why was my account banned?
Account (Statistics / Rank / RP)
FAQ about payment issue
Purchase
Why does my game crash?
System(Update / Download / Install)
How to create/enter a chatroom? (Lv.9 Progress Mission guide)
Crates and Coupons
More
Current Issue with OTP Authentication
Rules regarding OTP Authentication
What is Battlegrounds Mobile India?
Penalties about purchase through unauthorized services
FAQ about Prime/Prime Plus
How to delete game account?
How to unlink my Social Media account from game?
How to Add/ Delete and Block/Unblock a player in game?
What Can I do if I didn't receive my items in game right after spinning/opening crates/drawing?
What should I do if I couldn't find the items after opening chests/receiving rewards?
What is Resources Extension Pack?
System requirements (iOS)
System requirements (Android)
Report cheater directly through in game channel.
How to report cheater through in game customer service?
How to report cheater through customer email?
What should I do if I am experiencing lag/lost connection?
What are the Screen improvements? (1.8.0 update)
What is Theme Mode: Mirror World?
What are the upgrades made in Training mode? (2.1.0 Update)
How do I change Avatar Picture/Avatar frame/Flag/Title?
What is Loadout?
How do I change my character's gender or appearance?
Battlegrounds Mobile India (iOS)
Battlegrounds Mobile India (Android)
How to use Promo Codes or redeem codes
When will the Promo Codes be available?
How do I send feedback or suggestions?
What should I do when I encounter bugs?
What should I do if my teammates finish one another?
Need more help?
