If you encounter cheaters in game, you can report them through Customer Email following the steps below:

You can report the cheater directly by sending us a video link or the attachment video of the cheating behavior through customer email following below template:
*Report ticket title: Report hacker (Cheater's nickname&UID)
*Content: Report hacker (Cheater's nickname&UID)
*Video Link: XXX.XXX.XXX or Attachment video file
Cheating description: If any (Type of cheat tools or cheating behavior)
Resources of cheat tools: If any (Website provided by cheater or other important details)
a. Please send us the video of the cheating behavior as attachment or the video link for us to investigate. (Remember: Please make the video of the cheating behavior as short and precise/clear as possible so that we can deal with it faster.)
b. Please send us the cheater's UID or nickname precisely so we can find the cheater as fast as we can. At least, please provide the UID number.
c. We highly suggest you report cheater through In Game Channel by clicking the "Report" button, so our security system can detect cheaters' account directly. Thanks for your support.